Collections & Administration Executive

Job Summary

We are looking for a proactive and detail-oriented Collections & Administration Executive to manage debt recovery activities while providing administrative support to the Collections team. The successful candidate will be responsible for handling collections, coordinating repossession and legal matters, maintaining accurate records, and ensuring smooth day-to-day operations in compliance with company policies.

• Manage the collection of outstanding accounts through phone calls, emails, and other appropriate communication channels.
• Negotiate repayment arrangements with customers and follow up to ensure timely payments.
• Prepare and issue collection-related correspondence, including payment reminders, demand letters, and final notices.
• Coordinate the end-to-end repossession process, including liaising with repossession agents, issuing repossession instructions, and arranging vehicle disposal.