Collections Account Manager at Ritchie Bros.

Join Ritchie Bros. as a Collections Account Manager responsible for outstanding balances on various platforms. Leverage your skills in negotiation and communication to resolve accounts effectively.
This part-time role is designed for a collections expert with five years of experience in auto loans and commercial collections. You'll manage early-stage collections, prioritize accounts, and recommend improvements. Your strong communication and problem-solving abilities will be essential in negotiating payment timelines and addressing operational challenges.
Key Responsibilities:
• Manage early-stage collections for commercial and some consumer accounts
• Negotiate payment plans and discuss default fees with customers
• Identify process gaps and recommend actionable improvements
• Track and report results using Excel and qualitative feedback
• Tackle operational issues as they arise
Requirements:
• Minimum of 5 years of experience in collections
• Bilingual in...