Collection Associate (Zapopan)

Position

Collection Associate

Location

Guadalajara, MX-JAL-Zapopan, Mexico (Office) 47.5 Hrs

What You’ll Be Doing

• Collects to terms
• May need to elevate cash flow problems according to management reporting structure, taking appropriate action such as credit hold.
• Work independently with little or no guidance.
• Resolve A/R disputes, work with customer to determine reasons for non-payment of invoices, and collect outstanding balance when applicable.
• Credit-A/R exposure: facilitate sales and manage risk by reviewing order release and customer master file, setting limits or order release, and elevating to field sales and credit manager as necessary.
• Identify bad debt and set reserve.
• Process improvement: identify root causes, recommend and implement solutions; establish/update best collection practices.
• Act as a technical specialist on certain transaction types, providing guidan...