Found Description
Join RBC as a CMO Client Support Officer in Toronto, responsible for resolving inquiries and maximizing client satisfaction while managing complex payment-related requests. This full-time role requires keen attention to detail and communication skills.
As a key player in the transaction administration team, you will handle GRADS and EDI support for clients effectively. Your responsibilities will involve processing client requests accurately and investigating any related issues that may arise, all while promoting a client-first mindset. Success in this role relies on your ability to meet deadlines while maintaining high-quality standards.
Key Responsibilities:
• Process client requests through RBC Applications accurately
• Monitor payment activities for incoming requests
• Investigate and resolve client errors proactively
• Ensure compliance with policies and CPA rules
• Conduct investigations on escalated requests
Req...
As a key player in the transaction administration team, you will handle GRADS and EDI support for clients effectively. Your responsibilities will involve processing client requests accurately and investigating any related issues that may arise, all while promoting a client-first mindset. Success in this role relies on your ability to meet deadlines while maintaining high-quality standards.
Key Responsibilities:
• Process client requests through RBC Applications accurately
• Monitor payment activities for incoming requests
• Investigate and resolve client errors proactively
• Ensure compliance with policies and CPA rules
• Conduct investigations on escalated requests
Req...