Found Description
A reliable partner in technology solutions, known for its top-tier talent, for creating meaningful and long-term value for clients, and for consistently generating strong results for its stakeholders.
- International company
- Global projects
Responsibilities
- Take ownership of the CMDB framework, including governance models, standards, and policies, ensuring configuration data remains accurate, complete, and ready for audit across all systems and services.
- Manage and coordinate the integration of the CMDB with ITSM platforms, monitoring and discovery tools, asset management systems, and automation solutions (such as ServiceNow), ensuring effective data discovery and reconciliation processes.
- Enable incident, change, problem, and service management activities by providing dependable configuration data, supporting root cause analysis, impact evaluation, and faster resolution times.
- Lead continuous imp...