Cloud Technical Account Advisor - Proactive Tam & Cs Lead (Monterrey)

Link-Worldwide is seeking a Technical Account Advisor Intermediate to provide technical support within the Cloud Services Team.

The advisor will ensure customers successfully implement and operate cloud-based products, while collaborating closely with various stakeholders.

The idóneo candidate will possess technical support experience, strong problem-solving skills, and a proven ability to drive customer satisfaction.

Duties include proactive guidance, managing escalations, and collaborating across departments.

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