Cloud Support Specialist – Tier 1 (Evening Shift)

Cloudelligent is seeking a Client Support Specialist-Tier 1 in Islamabad to provide exceptional customer service. You will manage incoming requests, logging incidents, troubleshooting technical problems, and collaborating with internal resources for resolution.

The ideal candidate has a Bachelor's degree in business administration and at least 2 years of experience supporting enterprise-level software. Strong technical skills, especially in Windows OS and Zendesk, are required. This role involves a willingness to work flexible hours to meet client needs.