Cloud Support Infrastructure Expert (Presencial)

We are looking for an experienced Application Support Engineer to join a global banking environment, ensuring the stability, performance, and availability of critical applications and services operating in a 24/7 production setup.

In this role, you will be responsible for managing incidents, service requests, monitoring activities, troubleshooting production issues, and supporting core banking applications. You will play a key role in maintaining operational excellence while driving automation initiatives to improve efficiency and reliability.

The position requires close collaboration with global teams, participation in disaster recovery activities, and continuous improvement of operational processes through Infrastructure as Code (IaC) and automation practices.

Key Responsibilities

• Provide L1/L2 application support for business-critical banking applications in a 24/7 environment.
• Monitor...