Found Description
Join to apply for the Cloud Support Engineer role at DigitalOceanContinue with Google Continue with GoogleJoin to apply for the Cloud Support Engineer role at DigitalOceanWe are hiring for people who wish to grow in a dynamic Technical Support environment.Our ideal candidate is a customer focused individual that leverages his/her technical expertise for giving best support that benefits our users.Above all, we need individuals who are enthusiastic about working in a fast-paced, highly dynamic, and rewarding cross-functional setting.What You'll Be DoingProvide best support and solutions to our Customers through tickets, chat, emailsMaintain a strong desire to help the customers with empathy.Strong teamwork in a 24/7 environment, with flexible schedule in rotating shifts (nights, weekends)Monitor and react to different abuse reports and monitoring alerts on Slack and emails, etc.Innovate at work.Assist seniors and leads with day to day reporting and process improvements.Diagnose and t...