Cloud Support Engineer (Early Morning Shift)

Are you passionate about Akamai Compute technologies and services?

Does solving some of the Compute Support team's most difficult challenges interest you?

Join our Compute Product Support Group!

We address complex customer support issues, transforming them into insights that enhance the entire Compute Support organization. This role involves collaboration with Site Reliability Engineering and Product teams for in-depth platform investigations or solutions. Additionally, it includes offering guidance and feedback to the Core Support team to enhance their expertise and improve issue resolution capabilities.

Partner with the best

Critical workloads rely on thorough investigation and resolution of technical issues encountered on the Akamai Cloud Compute platform. Serve as escalation experts for challenges beyond Core Support's scope. Collaborate with Incident Coordination to address impacts and resolve incidents p...