Found Description
General information- Country
Mexico- City
Mexico City- Department
Software as a Service- Job ID
*****- Description & Requirements- Infor Managed Services (IMS) is part of our Global Delivery Services (GDS) division offering a cost-efficient subscription model for our customers helping to maintain their specific software processes.
IMS acts as the primary service provider for any non-standard requirements of Infor ERP Products.
IMS provides world-class service excellence through following ITIL standards set across all Managed Services clients worldwide.
As Service Operations Manager, you will be responsible for managing Infor Managed Services (IMS) agreements as per laid out company policies and procedures, project management guidelines and best practices for service delivery.
The number of customers in your scope will depend on the size and complexity of the contract.
This role is both strategic and operational in focus and will allow you to work ...