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Cloud Reliability & Incident Response Lead

Sutherland Global

bogotá, bogotá, distrito capital, Colombia Full-time June 13, 2026

Found Description

Additional Information


The success of this role will be measured by the ability to:



  • Reduce Mean Time to Mitigate

  • Reduce repeat incidents and recurring operational problems

  • Improve execution of RCA corrective actions

  • Increase operational readiness and service stability

  • Improve cross‑functional accountability and delivery predictability

  • Reduce manual mitigation effort through process improvement and automation

  • Deliver major operational initiatives on time with measurable business impact

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