Cloud Platform Support Engineer II — 24x7 Global Coverage

Guidewire Software, Inc. seeks a proactive Cloud Platform Support Engineer to join its dynamic Platform Support team in Kuala Lumpur. The role focuses on resolving customer support cases related to the Guidewire Cloud Platform. Candidates should have a Bachelor’s Degree in Computer Science and at least 2 years of relevant experience, including skills in AWS, Docker, and networking protocols.

This position promotes a hybrid working model with local working hours from Monday to Friday, and a commitment to customer satisfaction is essential.