Found Description
About the Role
We are looking for a Cloud Operations Engineer to own production support across a full AWS-native technology stack supporting multiple platforms and hundreds of terabytes of data.
The role operates as a standalone support function in a fintech environment with on-call responsibilities.
What You Will Do
- Monitor production systems and respond to alerts across the full stack.
- Perform first-level triage on incidents and support requests, escalating to developers with thorough context and diagnostics.
- Execute patching, operational tasks, and documented playbooks.
- Contribute to improving documentation, monitoring coverage, reporting, and automation of operational capabilities.
- Follow and contribute to improving incident management procedures, participate in post-incident reviews, and feed lessons back into runbooks.
- Contribute to root cause analysis and identify recurring issues.
- S...
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Submit your application for Cloud Operations Engineer Id59491 (Cali) (Valle del Cauca) at Agileengine
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