Cloud Engineer

Company Overview

The Boston Group (TBG) provides software consulting, IT services, outsourcing, and e-Learning solutions across multiple industries including pharmaceutical, financial, insurance, manufacturing, banking, and retail, with a presence in five countries.

Job Summary

We are seeking a Systems Engineer at P2 level to manage and optimize AWS-based infrastructure, ensuring system availability, incident resolution, and continuous service improvement.

Responsibilities

• Operate and manage systems and infrastructure following established procedures and service levels to ensure reliable performance
• Execute systems changes through formal change request processes and communicate status updates to stakeholders
• Respond promptly to incidents, investigate root causes, and implement temporary or permanent resolutions while providing timely updates
• Conduct root cause analysis and ...