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Cloud Engineer
As a Cloud Engineer, you will play a key role in the delivery of managed services for our customers. You will work behind the scenes to maintain, support and improve cloud environments, ensuring stability, security and operational excellence. You will collaborate closely with senior engineers, lead engineers and customer teams in the Netherlands, contributing your technical expertise to deliver exceptional service outcomes.
Key Responsibilities Resolve incidents and service requests within agreed service levels. Implement approved changes and service improvements. Administer and maintain Microsoft cloud environments. Perform technical troubleshooting and root cause analysis. Monitor customer environments and proactively identify issues. Create and maintain technical documentation. Support automation and standardisation initiatives. Collaborate with colleagues across multiple customer teams. Participate in knowledge-sharing and continuous improvement activities. ...