Found Description
Join SAP in Toronto as a Senior Expert in Cloud & Operation Database Management, focusing on high-quality service delivery and advanced technical expertise. Your experience with HANA, ASE, and MSSQL is key to troubleshooting incidents effectively.
In this pivotal role, you will leverage over a decade of database technology experience to ensure adherence to KPIs and SLAs. You will tackle major incidents, work collaboratively to enhance processes, and boost system reliability through proactive operational services.
Key Responsibilities:
• Define and track ambitious KPIs and SLAs
• Share expertise in HANA, ASE, and MSSQL technologies
• Manage and troubleshoot service failures efficiently
• Optimize operational processes and increase automation
• Lead root-cause analysis and incident management efforts
Requirements:
• Minimum 10 years of experience in database technologies
• Advanced analytical and troubleshooting skills
• Experience in driving continuous i...
In this pivotal role, you will leverage over a decade of database technology experience to ensure adherence to KPIs and SLAs. You will tackle major incidents, work collaboratively to enhance processes, and boost system reliability through proactive operational services.
Key Responsibilities:
• Define and track ambitious KPIs and SLAs
• Share expertise in HANA, ASE, and MSSQL technologies
• Manage and troubleshoot service failures efficiently
• Optimize operational processes and increase automation
• Lead root-cause analysis and incident management efforts
Requirements:
• Minimum 10 years of experience in database technologies
• Advanced analytical and troubleshooting skills
• Experience in driving continuous i...
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