Found Description
We help the world run better About the team :
Our team consists of +25 talented professionals, working globally across Mexico and India. We pride ourselves on having a diverse team with different levels of expertise, combining technical and operational delivery experts to provide comprehensive solutions.
What you’ll do
As Operations specialist you are responsible for:
- Ensuring Day to Day quality service delivery
- Defining and tracking various service KPI and SLA's
- De-escalating the running escalations
- Working towards automating various day to day operational tasks
- Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA
- Handling the OnCall duty
- Process improvement on the daily operational activities
- Driving the projects and programs
- Able to coordinate and orchestrate the work between the teams
- Strong collaboration with...
Ready to Apply?
Submit your application for Cloud Basis Operations Specialist (Xico) at Link-Worldwide
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