Clinical Operations Coordinator (Bogotá)

Clinical Operations Coordinator

Responsibilities

• Conducting phone calls with providers, fostering positive relationships, and addressing inquiries and concerns effectively.
• Fluent in both Spanish and English to effectively communicate with a diverse range of providers.
• Handling administrative tasks associated with provider relations, including data entry, documentation, and scheduling.
• Save/Label Prov Claims/Statements/Invoices (Send/sort incoming/outgoing documentation, electronic document sorting (PDFs).
• Demonstrating a friendly, engaging demeanor to build rapport and trust with providers.
• Utilizing persuasive communication skills to encourage provider participation and cooperation.
• Other administrative tasks to provide support to the financial and clinical teams.

Requirements

• High school diploma or equivalent.
• Proficiency in spoken and written Spanish and English. ...