Clinic Office Manager with Patient Focus

Join our team as an Office Manager dedicated to enhancing patient satisfaction and ensuring efficient clinic operations. Your expertise will be key in managing appointments, collections, and patient communications.
The Office Manager will serve as a primary point of contact for patients, providing information and assistance while maintaining operational standards. You’ll focus on scheduling appointments, conducting follow-up calls, and collaborating with the Patient Experience Manager for continuous improvement of processes.
Key Responsibilities:
• Oversee scheduling of patient appointments and follow-up communications
• Manage billing, collections, and funding information accurately
• Ensure cleanliness and organization of clinic spaces
• Track and improve phone performance metrics
• Attend workshops for skills enhancement
Requirements:
• Proven office management experience in a healthcare setting
• Strong interpersonal skills with a patient-centered appr...