Found Description
Specialist, Customer Success
Mastercard Services is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
Responsibilities- Support the development and delivery of strategic priorities within the region.
- Ensure priority customers and segments achieve positive change through effective use of Services network products.
- Support senior Customer Success Managers and collaborate with cross‑functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers, and support/delivery teams to realize the full value proposition of Mastercard Network Products.
- Engage stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors.
- Identify optimization opportunities for customers to drive value and strategic goals through our products. <...
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