Found Description
- Permanent Role
- Fully remote Mexico
- 340,000 Mexican pesos/yr
Required Skills & Experience:
-Experience in a customer service, client support, or service desk–type role
-Fluency in Spanish, English (written and verbal)
-Strong customer service skills, including the ability to communicate clearly when answers are not immediately available
-Experience conducting first-level investigation of client inquiries and escalating or coordinating as needed
-Ability to work as an intermediary between clients and third-party vendors
-Strong written communication skills for professional client-facing email correspondence
-Computer proficiency with Microsoft Office Suite (Outlook, Excel, Word)
-Strong organizational skills and ability to manage multiple requests at once
Nice to Have Skills & Experience:
-Pa...