Client Support Executive (German-speaking)

Are you passionate about delivering exceptional client service and building long-term customer relationships? Do you enjoy working in a fast-paced FinTech environment where your work has a direct impact on business growth?

We are looking for a Client Support Executive to join our growing team in Munich. This is an excellent opportunity to become a key member of a small, collaborative team where your contributions will help drive client satisfaction, operational excellence, and company success.

What You'll Do

• Support clients throughout their journey, ensuring a smooth and professional customer experience.
• Collaborate closely with Sales, Operations, and Compliance teams to resolve client requests and ensure efficient trade processing.
• Train and guide clients on internal processes to minimize future support requests.
• Monitor and follow up on open trades requiring wire instructions and escalate non-se...