CLIENT SUPPORT COORDINATOR, TECHNOLOGY GROUP - Ontario

Position Overview

This role supports the BDC Technology Financing team by delivering high‑quality client service, preparing proposals and related documents, ensuring compliance, and providing administrative support.

Key Responsibilities

• Provide superior client service, resolve basic client inquiries, and flag complex cases to senior leadership.
• Respond promptly, accurately, and professionally to existing and potential clients, ensuring compliance with policies, procedures, and practices.
• Prepare letters to clients and professionals (e.g., letter of intent, letter of offer, mandates) and proposals/contracts, ensuring accurate information, necessary documents, required conditions, signatures, and proper follow‑up.
• Actively participate in portfolio development by identifying funding opportunities and designing innovative value‑adding solutions to meet client needs.
• Conduct pre‑qualification and risk rating assessment ...