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Client Support Associate for Healthcare

Sonova Group

brampton, peel region, Canada Full-time May 30, 2026

Found Description

Drive customer satisfaction as a Client Support Associate in hearing care, focusing on high-level customer service and account coordination. Be a part of an organization dedicated to improving lives through hearing solutions.
You will engage directly with clients, providing exceptional service through various communication methods. Key tasks include scheduling appointments and managing client files, fostering strong relationships. You will also liaise with insurance companies to facilitate billing processes while assisting with device maintenance, contributing to a cohesive clinic experience.
Key Responsibilities:
• Provide exceptional client service in-person, via phone, or email
• Schedule and organize appointments for clinic staff
• Manage client accounts and build rapport
• Work alongside insurance providers for successful billing
• Assist with minor device repairs with training support
Requirements:
• Strong customer service and communication skills
•...

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