Client Support Associate (Bogotá)

Taurex – Take Charge of Your Trading

Taurex is a fast-growing integral brokerage built on integrity, innovation, and excellence. With over 50 years of combined industry experience, we deliver cutting‑edge technology, competitive trading conditions, and outstanding customer service.

We offer a wide range of products including Forex, Crypto, Indices, Shares, and Commodity CFDs, along with strong educational resources and market insights.

Our culture is driven by collaboration, curiosity, respect, and high performance. We’re growing quickly and offer real opportunities for impact and career development.

Responsibilities

• Effectively manage chats, e‑mails, and calls with clients; identify and assess customers’ needs to achieve satisfaction.
• Offer support to clients within the specified time frame.
• Update CRM and keep records of all communications and actions taken.
• Interact with other departments to solve inquiries...