Found Description
Position: Client Success Specialist (B2B AU Telco)
Location: BGC, Taguig
Work setup & shift: Onsite | Day shift
Job Summary
The Client Success Specialist is a technically focused role that provides critical support to the internationally based Client Success Managers and Account Teams, ensuring clients successfully achieve their business objectives using products and services. The role focuses on leveraging technical domain expertise to deliver a high-quality remote engagement experience, supporting day-to-day client interactions, and ensuring seamless service delivery through effective communication, coordination, and problem solving. The role also supports solution adoption, working closely with the account team to ensure client satisfaction and value realization. The specialist is involved from the onboarding phase through the entire client lifecycle and may support vendor-driven success programs and certifications.
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