Found Description
ABOUT THE ROLE We are looking for a proactive and commercially driven Client Success Manager who thrives on building strong client relationships and driving business growth.
The ideal candidate is an excellent communicator, naturally curious about client needs, comfortable taking ownership, and capable of becoming a trusted partner for merchants operating in fast-paced and complex industries.
WHAT YOU’LL BE WORKING ON Managing merchant relationships end-to-end as the primary point of contact Building and maintaining long-term partnerships with existing merchants Driving account growth through retention, upsell opportunities, and commercial optimization Preparing tailored commercial proposals based on merchant needs and business opportunities Supporting the processing and qualification of new inbound leads Managing and maintaining CRM records, ensuring data accuracy and pipeline visibility Coordinating merchant onboarding processes and monitoring merchant pe...