Found Description
Elevate client relationships as the Client Success Manager Lead at BDO, focusing on Microsoft Business Applications strategy. Drive governance and delivery excellence across engagements while cultivating partnerships.
In this key leadership role, you will oversee the client success strategy for Microsoft Dynamics 365, Power Platform, and NetSuite. The position demands strong governance and operational oversight that aligns with client needs. Lead a team of Client Success Managers, ensuring high standards in delivery and compliance.
Key Responsibilities:
• Serve as a strategic partner to clients and stakeholders
• Establish governance frameworks and delivery standards
• Manage a portfolio of strategic accounts effectively
• Mentor and coach Client Success Managers
• Promote continuous improvement and operational excellence
Requirements:
• 8–12+ years of relevant experience in client management
• Deep knowle...
In this key leadership role, you will oversee the client success strategy for Microsoft Dynamics 365, Power Platform, and NetSuite. The position demands strong governance and operational oversight that aligns with client needs. Lead a team of Client Success Managers, ensuring high standards in delivery and compliance.
Key Responsibilities:
• Serve as a strategic partner to clients and stakeholders
• Establish governance frameworks and delivery standards
• Manage a portfolio of strategic accounts effectively
• Mentor and coach Client Success Managers
• Promote continuous improvement and operational excellence
Requirements:
• 8–12+ years of relevant experience in client management
• Deep knowle...
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