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Client Success Manager

Tec-Do 2.0

kuala lumpur, kuala lumpur, Malaysia Full-time June 12, 2026

Found Description

  • Serve as the primary point of contact for overseas e-commerce agency clients, maintaining strong relationships and ensuring high customer satisfaction.
  • Deeply understand client needs, define business objectives, develop operational strategies, and drive execution.

Business Development Support:

  • Assist BD teams in client conversion by participating in proposal writing, solution design, and commercial negotiations, providing expert operational insights.
  • Deliver customized operational solutions based on client requirements, ensuring feasibility and competitiveness.

Project Management & Execution:

  • Oversee end-to-end project management, coordinating internal and external resources to ensure on‑time, high‑quality delivery.
  • Monitor project revenue and GMV grow
  • Set and manage client expectations, provide timely project updates, address feedback, and resolve issues to ensure smooth progress.
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