Client Success Manager — HRIS, SLAs & Change

DataOn Corp is seeking a detailed-oriented individual in Antipolo, Philippines, to manage mid-level client relationships and ensure effective account management. The role involves maintaining constant communication with clients and conducting regular operations reviews.

Your responsibilities will include overseeing the quality of outputs, resolving client issues, and ensuring compliance with customer SLAs to avoid revenue penalties. Additionally, you will assist in generating additional revenue streams and monitor HRIS maintenance.