Found Description
Location
Egham, UK or Barcelona, Spain
About the role
The Client Success team focuses on customer service and client retention versus business growth and development. Associates partner with a portfolio of clients to ensure they receive value far exceeding their investment in Gartner services, surface business priorities and identify the most effective ways to support clients through their purchased Gartner services.
What you will do
- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.
- Regularly meet and engage with clients virtually to understand their business priorities and recommend a program of action that drives high value, client retention, and return on investment.
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.