Client Success Manager at TopHat HR

Impact client success by joining TopHat HR as a Client Success Manager in Markham, Ontario. Shape marketing strategies while building valuable partnerships within a Digital Marketing Agency.
In this entry-level role, TopHat HR seeks a Client Success Manager who is relationship-driven and detail-oriented. You will support clients by managing accounts, leading strategy discussions, and harnessing digital marketing tools to deliver impactful results. Collaboration and a proactive approach to client needs are essential skills.
Key Responsibilities:
• Onboard new clients, ensuring strong initial engagement
• Build relationships with clients across various levels
• Lead strategy discussions to identify new opportunities
• Convert client goals into effective marketing action plans
• Track performance metrics and provide actionable insights
Requirements:
• Minimum of 3 years in Client Success or Account Management
• Familiar with digital marketing performance anal...