Client Success Manager (Account Manager) - Davao

Client Success Manager (Account Manager) – Davao

Job Description

Client Success/Account Managers are responsible for overseeing the overall performance of the team — from their work efficiency to campaign status. They also represent the company throughout campaigns and when interacting with clients, reporting every numbers they can.

Qualifications

• Experience of at least three (3) years as a Supervisor or Manager for a company in a similar role.
• Experience in account and client relationship management, preferably in a BPO setting.
• Possesses a Bachelor's degree in any field.
• Excellent communications skills.
• Amenable to work in an office-based setup.
• Sales/Marketing experience is a plus but not required!

Responsibilities

• Responsible for maintaining and strengthening relationships with clients assigned to him/ her through consistent customer contact.