Found Description
Client Success Manager à 100% (H/F)
GLOBAZ SA – Le Noirmont (JU)
Job Details
- Work Location : 2340 Le Noirmont (JU)
- Workload : 100%
- Employment Start : Immediately
- Employment Duration : Permanent
Responsibilities
- Understand the client’s strategic priorities, regulatory constraints, organizational challenges, and strategic expectations.
- Build a comprehensive vision of the client and its trajectory.
- Translate client expectations into concrete improvements: identify gaps between expected and actual experience, and deliver recommendations, action plans, and measurable improvement actions.
- Decrease friction, improve perceived quality, and simplify interactions.
- Influence the organization by challenging priorities, raising sensitive topics, and defending client interests.
- Facilitate needed decisions and arbitrations....
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