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Client Success Lead at Yolando

S27a

toronto, on, Canada Full-time July 04, 2026

Found Description

Become a key driver of client success with Yolando as a Client Success Lead. Elevate AI visibility for clients while managing relationships and delivering impactful outcomes.
In this strategic role, you will lead client engagements with a focus on Generative Engine Optimization (GEO). Develop action plans based on data analysis, foster relationships with different stakeholders, and enhance client retention. Your expertise in AI tools like ChatGPT will be essential for success in managing a portfolio of clients and achieving measurable results.
Key Responsibilities:
• Own client retention and GEO improvement metrics
• Conduct biweekly client relationship meetings
• Analyze data to create strategic recommendations
• Collaborate on content to enhance AI citations
• Develop repeatable best practices for client success
Requirements:
• 3-7 years in client success or project management
• Experience in B2B SaaS or high-growth startups
• Data-driven decision-mak...

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