Client Success & Business Development Manager

Benefits

• Competitive salary
• Opportunity for advancement

About the Role

Culligan Niagara is seeking an experienced Client Success & Business Development Manager to support customer retention, business growth, client relationship management, and customer experience initiatives across residential and commercial markets. This senior-level role requires a mature and highly professional individual with extensive experience in customer relations, client management, business development, leadership, and communication. The successful candidate will play an important role in supporting both English and Spanish‑speaking clients across the Niagara Region market.

Responsibilities

• Build and maintain long‑term relationships with residential and commercial clients
• Support customer retention and client satisfaction initiatives
• Professionally manage customer concerns, escalations, and conflict resolutio...