Client Strategy Senior Manager at TELUS Digital

Elevate client engagements with TELUS Digital as a Senior Manager in Client Strategy. This pivotal role combines digital strategy expertise with a focus on transforming customer experiences in a hybrid work environment.

As a Senior Manager, you'll lead high-stakes commercial initiatives at TELUS Digital, shaping strategies that address digital trends and contact center challenges. Your responsibilities will encompass facilitating strategic workshops, developing compelling narratives, and collaborating cross-functionally to secure transformative client deals. This position emphasizes autonomy while driving portfolio expansion for Fortune 500 and mid-market clients.

Key Responsibilities: • Own the narrative for major client proposals and investments • Catalyze portfolio expansion in the sales cycle • Design and run strategic workshops for stakeholders • Conduct user research to align business needs with solutions

Requirements: • 7+ years in digital product stra...