Found Description
Job Summary
Client Services Specialist supporting onsite for our Cebu operations. Division: SM Ticketmaster. Line Manager: Senior Client Manager. Contract Term: Permanent, 40 hours per week.
The Team
The Client Management team delivers exceptional ticketing service to venues and promoters by effectively managing client requirements, collaborating with internal stakeholders and maintaining strong client relationships. The team plays a critical role in developing and implementing ticketing strategies to maximise sales.
The Job
The Client Services Specialist provides effective leadership, direction and motivation of staff to meet client standards and corporate objectives. The specialist works within the Client Services team, sharing knowledge and feedback with colleagues to formulate and implement strategies that create outstanding ticketing service.
Key responsibilities include: nurturing client relationships, promoting Ticketma...