Found Description
We are seeking a motivated and detail-oriented Client Service Specialist to join our growing team. In this role, you will serve as the primary point of contact for our clients, ensuring an exceptional experience from onboarding through ongoing account management. You will play a key role in building lasting client relationships, resolving service issues, and supporting business growth through proactive client engagement. This position is ideal for someone with strong communication skills, financial industry experience, and a passion for delivering outstanding service in a regulated environment.
This role sits within a brokerage environment — candidates with direct experience at a CFD/Forex broker, derivatives broker, or institutional prime brokerage will be prioritised
Key Responsibilities
- Act as the first point of contact for client inquiries, service requests, and issue resolution, ensuring timely and professional communication.