Found Description
About the Role:
Xperience Xscape Travels is looking for a Client Services Specialist to support travelers from planning to trip completion. Youll be the main point of contact for clients, ensuring a seamless experience every step of the way.
What Youll Do:
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Respond to client questions via email, phone, and chat quickly and professionally.
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Manage itinerary updates, travel changes, and special requests.
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Provide accurate destination information and travel guidance.
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Follow up post-trip to confirm satisfaction and collect feedback.
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Resolve issues with empathy and problem-solving skills.
Who Were Looking For:
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Strong communication and customer service skills.
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Organized, detail-oriented, and proactive.
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Comfortable learning new digital systems.
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