Client Services Specialist - Bilingual Required

Advance your career as a Bilingual Client Services Specialist at Peoples Group's Toronto office. This role combines hybrid flexibility with a focus on excellent customer service.
In this organized and motivated position, leverage your bilingual skills to respond to customer queries and build strong relationships. A minimum of two years of customer service experience in financial services is essential to succeed in this fast-paced role.
Key Responsibilities:
• Respond to customer inquiries via calls and emails
• Resolve issues and provide information effectively
• Support clients in account openings and transactions
• Identify financial needs and guide software solutions
• Adhere to compliance regulations while maintaining quality
Requirements:
• At least two years of customer service experience
• Fluency in both English and French
• Strong problem-solving and communication abilities
• Basic knowledge of KYC/AML requirements
• Proficiency in Micros...