Found Description
About the Role
An exciting opportunity has arisen to join Tradeweb's Client Service team covering the whole APAC region. Working in a fast paced, challenging and dynamic environment, the team enjoys the responsibility of delivering the Tradeweb suite of products to our clients on the buy side. As a Client Services Representative, you will be expected to deliver an excellent level of service to all clients, dealing with requests for information, queries and problems in an efficient and friendly manner and developing and maintaining a thorough understanding of our products and services in order to meet with our clients’ demands.
Job Responsibilities- Support buyside clients with general platform / product queries but will have a focus on supporting our Repo Workflows
- Monitor trades and actively follow up to identify and resolve any issues
- Support internal teams with client connectivity and delivering initial user training
- Work...
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