Found Description
We are seeking a proactive and enthusiastic Client Services Officer to join our Accounting & Tax team in Canberra. This is a pivotal role suited to a highly motivated professional who takes pride in delivering exceptional client service support.
Please note: This is a full-time permanent position based in the office Mon-Fri and requires some ad hoc Reception support.
Your role, your contribution!
• Welcoming clients and managing incoming calls, responding to enquiries and coordinating appointments to ensure seamless service delivery.
• Liaising with advisors, partners and team members to support efficient and high-quality client outcomes.
• Managing a broad range of administrative tasks, including lodging tax returns, handling ATO correspondence and coordinating office supplies.
• Supporting client data management processes, including collating financial statements and tax returns, invoicing, WIP man...