Client Services Manager / Senior Manager

As Client Service Manager, you are responsible for leading a team of recruiting professionals, taking ownership and accountability for operational excellence and delivering exceptional results for our client.
You take ownership of embedding, promoting and landing our strategic goals and objectives. You build an agile change culture and positively champion and embrace the new. You own pivotal relationships with hiring managers, HR partners and other relevant stakeholders. You hold yourself and your team accountable for delivering an exceptional end to end recruitment service ensuring all client SLA's and KPI's are met or exceeded. You lead from the front by cultivating a high performance, open and honest feedback culture and show a genuine interest in your people and your clients success.

Key Success Pillars