Client Services Manager, Client Services

Position title: Client Services Manager, Client Services

Reports to: Director Client Services

Department: Client Services

JOB SUMMARY

The Client Services Manager is a key member of the Client Services team responsible for providing day to day guidance and direction with the oversight of the Client Services Director. The Manager will work collaboratively with cross-functional teams to assure smooth operations of the middle revenue cycle business process functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages the delivery of all technical and service aspects of projects and deliverables for clients.
• Serves as the internal link within the company and will have direct contact with all internal departments and direct one on one contact with external customers.
• Initiates the involvement of appropriate departments, maintaining continuous communication with those dep...