Client Services Engineer (Xico)

Thales people architect identity management and data protection solutions at the heart of digital security.

Business and governments rely on us to bring trust to the billions of digital interactions they have with people.

Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more.

More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Client Services Engineer

Polanco, CDMX (Hybrid)

Position Summary

Thales is looking for a Client Services Engineer who is primarily responsible for assisting with replicating complex customer problems, diagnosing possible causation, recommending remediation techniques, and managing level 2 to 3 customer interactions.

In this position, you will also be responsible for...