Client Services, Credit Support Associate

About the Role

Client Services Associates are the first point of contact for our clients. In this role, you’ll work directly with clients to help optimize their workflows and streamline their research and data analysis needs. If you’re dedicated to providing exceptional client support and have a passion for finance, then this could be the role for you.

The role consists of on-the-job learning and training that covers a comprehensive curriculum focusing on a variety of areas including Fixed Income, Capital Markets, the S&P Capital IQ Pro platform and Office Plug‑in.

Following approximately 1‑2 months of initial training, you will begin to support clients over the phone, via web chats and emails. Beyond learning how to communicate with clients, you will also receive deep‑diving training on our data content, learn about our customer segments, and gain exposure to additional S&P Global platforms. Participants must successfully complete required certification...