Client Services Coordinator - Frankston

At Dovida, we know great care starts with great people. We're looking for a Client Services Coordinator who enjoys helping others, building relationships and keeping things organised. If you're customer-focused, proactive and thrive in a busy environment, we'd love to hear from you.

About the Role

As a Client Services Coordinator, you'll play an important role in supporting clients, families and caregivers to ensure quality care is delivered every day.

In this role, you will:

• Provide friendly and responsive support to clients, families and caregivers.


• Coordinate caregiver schedules and client services to ensure continuity of care.


• Match clients with the right caregivers and build strong relationships.


• Manage service changes, leave requests and roster updates.


• Maintain accurate records and identify opportunities to enhance th...