Client Services Coordinator at Poseidon

Become a key contact at Poseidon Cleaning Services in Pembroke, Ontario, as a Client Services Coordinator. This role emphasizes customer interaction and detailed office organization in a supportive environment.
As the Client Services Coordinator, you'll manage day-to-day operations, handle customer inquiries, and schedule appointments. Your excellent computer skills and attention to detail will keep our business software and service calendar running smoothly. You will play a crucial role in maintaining client relationships and supporting team communication.
Key Responsibilities:
• Answer phones, emails, and customer questions professionally
• Schedule appointments and manage the service calendar
• Update customer records and job details accurately
• Coordinate technician schedules for seamless service
• Follow up on appointments and service inquiries
Requirements:
• Strong computer skills with ERP software familiarity
• Excellent customer service and phone...